ANRA Policies

Privacy Policy

ANRA does not sell or rent personally identifiable information. Please be aware that when you provide information to any government entity, however, that information may be subject to the Texas Public Information Act and applicable federal legislation. Information about the Texas Public Information Act is available from the Office of the Attorney General at:
https://texasattorneygeneral.gov/og/open-government

ANRA may be legally required to provide personally identifiable information to the appropriate governmental authorities. ANRA will cooperate with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities deemed to be illegal.

Refund Policy

If you believe that you have been billed in error, contact the ANRA accounting department to have your account reviewed. Refunds will be considered on a case by case basis.