PGU Improvements Update
About Prairie Grove Utilities
The Prairie Grove Water Supply Corporation (WSC) was a rural water system, located approximately 0.5 miles east of the City of Diboll. Its service area extends east along FM 1818 for approximately 5 miles.
The WSC was created in 1965 to serve the Prairie Grove community, and over time, the community grew, as did the WSC. However, like many small, rural water systems, the WSC struggled to maintain its infrastructure and meet the increasing regulatory demands for water treatment. With no support staff or funding to repair the failing infrastructure, the WSC was unable to keep the system in compliance with state and federal regulations. As a result, the WSC had been subject to dozens of violations and ongoing enforcement actions.
On September 24, 2020, the WSC and the Authority entered into an operations and management agreement. As part of that agreement, the Authority began managing the affairs of the WSC, including all operational aspects of the water system.
After a unanimous vote by Prairie Grove’s voting membership, on November 23, 2020, the Authority formally began the process to acquire the WSC, confirming the community’s desire for a more stable and reliable water system.
After a 22-month regulatory process, the Authority completed the acquisition process with the Public Utility Commission of Texas (PUC). In July 2022, Prairie Grove WSC officially joined the Authority’s family of utilities, under the new name Prairie Grove Utilities.
Since that time, the Authority has restored the system to a stable operational state, with plans underway to further increase water quantity and quality, as well as upgrading water distribution lines to meet demands for this growing community.
Forms
Reports & Downloads
August 2020
The Authority submitted merger offer letter to Prairie Grove WSC
September 2020
The Authority & the WSC entered into an agreement for operations and management services
September 2020
Prairie Grove Board approved a Resolution recommending Transfer and Dissolution of the WSC
October 2020
The Authority's Board approved Resolution Supporting Transfer of Property and Assets of the WSC to the Authority
November 2020
Prairie Grove members unanimously voted to approve the Authority to acquire the WSC
December 2020
The Authority submitted the Sale, Transfer or Merger application to the PUC
April 2022
The PUC issued and Order for the Authority to close on the assets of the WSC
Public Notices
Boil Water Notice Issued for Prairie Grove Utilities
Boil Water Notice Issued for Prairie Grove Utilities Thursday, May 1, 2025 Due to low water pressures in the water distribution system, the Texas Commission on Environmental Quality (TCEQ) has required the Prairie Grove Utilities public water system (PWS ID Number TX0030027) to notify all customers to boil their water prior to consumption (e.g., washing hands/face, brushing teeth, drinking, etc.). Children, seniors, and persons with weakened immune systems are particularly vulnerable to harmful bacteria, and all customers should follow these directions. To ensure destruction of all harmful bacteria and other microbes, water for drinking, cooking, and ice making should be...
Read MoreNotice of Non-Compliance with TCEQ Requirements – Prairie Grove Utilities
The following customer notice is required by the TCEQ as a result of the non-compliances associated with Disinfection Byproducts Monitoring. This customer notice has also been mailed directly to every active water customer of the utility.
Read MoreHigh Water Demand at PGU Water Treatment Plant – Customers Please Check for Water Leaks
Wednesday, January 22, 2025 12:30 p.m. ATTN: Prairie Grove Utilities Customers Local temperatures dipped into the low teens overnight last night. As a result, some customers plumbing froze and have now thawed out. As part of that process, it is highly likely that plumbing has burst. We are seeing high water demands at the water treatment plant, presumably from broken customer-side plumbing. We encourage you to please inspect your plumbing for water leaks. Thank you so much for your cooperation and if you need additional assistance, please contact us.
Read MoreNotice of Non-Compliance with TCEQ Requirements – Prairie Grove Utilities
The following customer notice is required by the TCEQ as a result of the non-compliances associated with Disinfection Byproducts Monitoring. This customer notice has also been mailed directly to every active water customer of the utility.
Read MoreUpcoming Prairie Grove Utilities Repair
On Thursday, November 7, ANRA crews will repair a water leak at the corner of Buttermilk Road and FM 1818. Customers may experience reduced water pressure while the repair is being made. A boil water notice is not expected to be issued.
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