Holmwood Utilities

May 6, 2026To: Holmwood Utilities Customers (Public Water System ID # 1210020)Subject: BOIL WATER NOTICE RESCINDEDOn Monday, May 4, 2026, the Texas Commission on Environmental Quality (TCEQ) required theHolmwood Utilities public water system (PWS ID Number 1210020) to issue a Boil Water Noticeto inform customers, individuals, or employees that due to conditions which occurred recently inthe public water system, the water from this public water system was required to be boiled priorto use for drinking water or human consumption purposes.Holmwood Utilities has taken the necessary corrective actions to restore the quality of the waterdistributed by Holmwood Utilities used for drinking water or human consumption purposes andhas provided TCEQ with laboratory test results that indicate that the water no longer requiresboiling prior to use as of May 6, 2026.If you have questions concerning this matter, you may contact Mr. Jeremiah Poling, DeputyGeneral Manager, Angelina & Neches River Authority at (936) 632-7795 or (800) 282-5634.If a customer wishes to contact TCEQ, they may call (512) 239-4691

Date:           May 4, 2026 To:               Holmwood Utilities Customers (Public Water System ID # 1210020) Subject:      BOIL WATER NOTIFICATION Due to low water pressures resulting from a water main break, the Texas Commission on Environmental Quality (TCEQ) has required the Holmwood Utilities public water system (PWS ID Number TX1210020) to notify all customers to boil their water prior to consumption (e.g., washing hands/face, brushing teeth, drinking, etc.). Children, seniors, and persons with weakened immune systems are particularly vulnerable to harmful bacteria, and all customers should follow these directions. To ensure destruction of all harmful bacteria and other microbes, water for drinking, cooking, and ice making should be boiled and cooled prior to use for drinking water or human consumption purposes. The water should be brought to a vigorous rolling boil and then boiled for two minutes. In lieu of boiling, individuals may purchase bottled water or obtain water from some other suitable source for drinking water or human consumption purposes. When it is no longer necessary to boil the water, Holmwood Utilities officials will notify customers that the water is safe for drinking or human consumption purposes. Once the boil water notice is no longer in effect, Holmwood Utilities will issue a notice to customers that rescinds the boil water notice in a manner similar to this notice. Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail. If you have questions concerning this matter, you may contact Mr. Jeremiah Poling, Deputy General Manager, Angelina & Neches River Authority at (936) 632-7795 or (800) 282-5634. If you wish to […]

Attn:  Holmwood Water Customers   Holmwood Utilities recently purchased an emergency generator for the Holmwood Water Treatment Plant. Contractors will be performing a scheduled work activity on Tuesday, April 11, 2023, to finalize the necessary electrical connections for the generator installation.   All work should be completed without any interruption to water service; however, there may be a brief period where water pressures could be lower than normal. If this occurs, operations crews will be working diligently to ensure water service returns to normal as quickly as possible.   We apologize in advance for any inconvenience this may cause. If you have any questions, please do not hesitate to contact us at (936) 632-7795.

Notice Regarding Extreme Weather Emergencies This communication is to notify you that Holmwood Utilities, your retail water and sanitary sewer provider, is: prohibited from imposing late fees or disconnecting retail water or sewer service for nonpayment of bills that are due during an extreme weather emergency until after the emergency is over; required to offer a payment schedule to a customer who requests such a schedule for unpaid bills due during an extreme weather emergency; and prohibited from disconnecting retail water or sewer service for nonpayment of bills due during an extreme weather emergency until after a payment schedule has been offered and the customer has either declined to accept the payment schedule in a timely fashion or violated the terms of the payment schedule. For the purposes of this communication, an “extreme weather emergency” is defined as a period beginning when the previous day’s highest temperature in an area did not exceed 28 degrees Fahrenheit and the temperature is predicted to remain at or below that level for the next 24 hours according to the nearest National Weather Service reports for that area. An extreme weather emergency is over on the second business day the temperature exceeds 28 degrees Fahrenheit. Aviso Sobre Emergencias Climáticas Extremas Esta comunicación es para notificarle que su proveedor de agua y alcantarillado sanitario Holmwood Utilities es: prohibido imponer cargos por demora o desconectar el servicio de agua o alcantarillado por falta de pago de las facturas que vencen durante una emergencia climática extrema hasta después de que termine la emergencia; requerido a ofrecer un plan de pago a un cliente que solicite dicho acuerdo para las facturas adeudadas durante una emergencia climática extrema; y prohibido desconectar el servicio de agua o alcantarillado por falta de pago de facturas adeudadas durante una emergencia climática extrema […]