Prairie Grove WSC is issuing a Boil Water Notice to all of our customers. Instructions on what to do during the Boil Water Notice is attached. ANRA Operation Staff have determined that the main water well pump has encountered a mechanical malfunction and is in need of repair. Operations Staff are working diligently to make the necessary repairs and restore water service as quickly as possible. ANRA will be providing additional updates as soon as they are available but estimate the repair to be complete by Friday, February 12, 2021. Water service will still be available for Prairie Grove customers during this time but water pressures may be lower than normal and customers are requested to conserve water over the next 24 to 48 hours
February 11, 2021
To: Prairie Grove WSC Customers (Public Water System ID # 0030027)
Subject: BOIL WATER NOTIFICATION
Due to a mechanical malfunction which resulted in low water pressures, the Texas Commission on Environmental Quality (TCEQ) has required the Prairie Grove WSC public water system (PWS ID Number 0030027) to notify all customers to boil their water prior to consumption (e.g., washing hands/face, brushing teeth, drinking, etc). Children, seniors, and persons with weakened immune systems are particularly vulnerable to harmful bacteria, and all customers should follow
To ensure destruction of all harmful bacteria and other microbes, water for drinking, cooking, and ice making should be boiled and cooled prior to use for drinking water or human consumption purposes. The water should be brought to a vigorous rolling boil and then boiled for two minutes. In lieu of boiling, individuals may purchase bottled water or obtain water from some other suitable source for drinking water or human consumption purposes.
When it is no longer necessary to boil the water, Prairie Grove WSC officials will notify customers that the water is safe for drinking or human consumption purposes. Once the boil water notice is no longer in effect, Prairie Grove WSC will issue a notice to customers that rescinds the boil water notice in a manner similar to this notice.
If you have questions regarding this matter you may contact Mr. Chris Key, P.E., Operations Division Manager, Angelina & Neches River Authority at (936) 632‐7795 or (800) 282‐5634.
If you wish to contact TCEQ, you may call 512‐239‐4691.