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            Emergency Operations Notice (2021-02-16)

            • Home
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            • Emergency Operations Notice (2021-02-16)
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            Emergency Operations Notice (2021-02-16)

            February 16, 2021
            Categories
            • Prarie Grove Utilities
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              To: All Prairie Grove Water Customers
              Date: February 16, 2021
              Subject: Emergency Operating Conditions

              What is the Emergency

              The Prairie Grove Water System is experiencing extremely high water demands that exceed what the well is capable of producing. It is presumed that the increased demands are the result of dripping faucets and customer side water leaks. The water system cannot produce enough water to meet the ongoing demands being experienced within the distribution system.

              Effective today Tuesday, February 16, 2021 at noon, Prairie Grove WSC will enter into emergency operation mode.

              What Should Customers Expect

              The Water System will be manually shut down as of the effective date and time of this notice. In order to provide enough water for basic hygiene and sanitary conditions, the Water System will be turned on during two periods each day until these emergency conditions subside. This is being done to allow time for the ground storage tanks at the well to refill.

              The scheduled water supply delivery times are:

              DateMorning CycleEvening Cycle
              Tuesday, February 16th9:00 AM to 12:00 Noon4:00 PM to 7:00 PM
              Wednesday, February 17th9:00 AM to 12:00 Noon4:00 PM to 7:00 PM
              Friday, February 19th9:00 AM to 12:00 Noon4:00 PM to 7:00 PM

              When the water system is turned on, water system pressures will still below normal. Customers should fill various household containers to store minimal quantities of water for cooking and basic sanitary functions.

              The Boil Water Notice is still in effect.

              What will the Water System Continue To Do

              Water System personnel are monitoring the conditions at the Prairie Grove Water System on an ongoing basis. Field staff are in emergency operations mode and will continue to be until extreme weather conditions and the ensuing emergency subsides.

              Click here for a printable version of this notice

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              The Angelina & Neches River Authority shall conserve, store, control, preserve, use, and distribute the stormwater, floodwater, and the water of the rivers and streams of the state in the Neches River Basin for the benefit of the human environment and the natural environment.

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