On Oct 3, 2025, the Texas Commission on Environmental Quality (TCEQ) required the Central Heights Utilities public water system (PWS ID Number TX1740008) to issue a Boil Water Notice to inform customers, individuals, or employees that due to conditions which occurred recently in the public water system, the water from this public water system was required to be boiled prior to use for drinking water or human consumption purposes.
Central Heights Utilities has taken the necessary corrective actions to restore the quality of the water distributed by Central Heights Utilities used for drinking water or human consumption purposes and has provided TCEQ with laboratory test results that indicate that the water no longer requires boiling prior to use as of Oct 7, 2025.
If you have questions concerning this matter, you may contact Mr. Jeremiah Poling, Deputy General Manager, Angelina & Neches River Authority at (936) 632-7795 or (800) 282-5634.
If you wish to contact TCEQ, you may call (512) 239-4691.
BWN-Rescinded-to-CHU-Customers-2025-10-07WATER LEAK & BOIL WATER ADVISORY
Friday, October 3
7:00 p.m.
Attention Central Heights Utilities:
Due to a contractor hitting one of our water lines, there is a major active water leak. ANRA crews are en route to make the repair. The affected area is FM 698 from Highway 259 West to the end of the system. Customers within the affected area should expect a water outage for the next few hours and then a Boil Water Advisory will be in place once service is restored.
We apologize for this inconvenience. Please see the notice below.
Due to a water main break, the Texas Commission on Environmental Quality (TCEQ) has required the Central Heights Utilities public water system (PWS ID Number TX1740008) to notify all customers to boil their water prior to consumption (e.g., washing hands/face, brushing teeth, drinking, etc.). Children, seniors, and persons with weakened immune systems are particularly vulnerable to harmful bacteria, and all customers should follow these directions.
To ensure destruction of all harmful bacteria and other microbes, water for drinking, cooking, and ice making should be boiled and cooled prior to use for drinking water or human consumption purposes. The water should be brought to a vigorous rolling boil and then boiled for two minutes. In lieu of boiling, individuals may purchase bottled water or obtain water from some other suitable source for drinking water or human consumption purposes.
When it is no longer necessary to boil the water, Central Heights Utilities officials will notify customers that the water is safe for drinking or human consumption purposes. Once the boil water notice is no longer in effect, Central Heights Utilities will issue a notice to customers that rescinds the boil water notice in a manner similar to this notice.
Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.
If you have questions concerning this matter, you may contact Mr. Jeremiah Poling, Deputy General Manager, Angelina & Neches River Authority at (936) 632-7795 or (800) 282-5634.
If you wish to contact TCEQ, you may call (512) 239-4691.
October 3, 2025
Due to a water main break, the Texas Commission on Environmental Quality (TCEQ) has required the Central Heights Utilities public water system (PWS ID Number TX1740008) to notify all customers to boil their water prior to consumption (e.g., washing hands/face, brushing teeth, drinking, etc.). Children, seniors, and persons with weakened immune systems are particularly vulnerable to harmful bacteria, and all customers should follow these directions.
To ensure destruction of all harmful bacteria and other microbes, water for drinking, cooking, and ice making should be boiled and cooled prior to use for drinking water or human consumption purposes. The water should be brought to a vigorous rolling boil and then boiled for two minutes. In lieu of boiling, individuals may purchase bottled water or obtain water from some other suitable source for drinking water or human consumption purposes.
When it is no longer necessary to boil the water, Central Heights Utilities officials will notify customers that the water is safe for drinking or human consumption purposes. Once the boil water notice is no longer in effect, Central Heights Utilities will issue a notice to customers that rescinds the boil water notice in a manner similar to this notice.
Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.
If you have questions concerning this matter, you may contact Mr. Jeremiah Poling, Deputy General Manager, Angelina & Neches River Authority at (936) 632-7795 or (800) 282-5634.
If you wish to contact TCEQ, you may call (512) 239-4691.
Boil-Water-Notice-to-All-CHU-Customers-2025-10-03An update to the Central Heights Utilities 2024 Consumer Confidence report is now available. This update adds language to page 5 of the report to encourage sharing the report with all consumers of water from the system. The updated language is as follows: “Please share this information with all other people who drink this water, especially those who may not have received this notice directly (i.e., people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.“
2024 Consumer Confidence report with the updated language follows:
Update 9pm:
Repairs to the power systems at the Nacogdoches Water Treatment plant have been completed and normal operation of the water system is underway. In order to refill the system’s reserve tanks, the City is asking everyone to continue conserving water overnight.
Unless something unexpected occurs, this will be the final update for this issue.
Thank you for your cooperation and water conservation efforts during this unexpected occurrence!
https://www.facebook.com/share/p/1CTeV67JY6/?mibextid=wwXIfr
original post:
Central Heights Utilities obtains its water from the City Of Nacogdoches. The city is asking that everyone make efforts to conserve water as much as possible due to a lightening strike at their water treatment plant the occurred last night. We apologize for any inconvenience this causes and thank you for your assistance and patience as the city makes necessary repairs. https://www.facebook.com/share/p/1HkKPZxy74/?mibextid=wwXIfr
The following customer notice is required by the TCEQ as a result of the non-compliances associated with Drinking Water Treatment Technique Violations. This customer notice has also been mailed directly to every active water customer of the utility.
Planned Maintenance & Temporary Water Outage
A planned maintenance event to install a valve on HWY 259, south of CR 807 will take place later today. There will be a short period of time where water service will be unavailable. It is anticipated that this planned maintenance will take place between 11:00 a.m. and 2:00 p.m. with the water outage lasting less than an hour. This only affect Central Heights Utilities customer south of the elevated storage tank on CR 807. A Boil Water Notice will NOT be required. Thank you for your patience and if you have any questions or concerns, please do not hesitate to contact us at 936-632-7795.
On February 6, 2024, the Texas Commission on Environmental Quality (TCEQ) required the Central Heights Utilities public water system (PWS ID Number TX1740008) to issue a Boil Water Notice to inform customers, individuals, or employees that due to conditions which occurred recently in the public water system, the water from this public water system was required to be boiled prior to use for drinking water or human consumption purposes.
Central Heights Utilities has taken the necessary corrective actions to restore the quality of the water distributed by Central Heights Utilities used for drinking water or human consumption purposes and has provided TCEQ with laboratory test results that indicate that the water no longer requires boiling prior to use as of February 8, 2024.
If you have questions concerning this matter, you may contact Mr. Chris Key, P.E., Executive Manager, Utilities, Angelina & Neches River Authority at (936) 632-7795 or (800) 282-5634.
If you wish to contact TCEQ, you may call (512) 239-4691.
February 6, 2024
2:15 p.m.
Due to low water pressures in the water distribution system for areas along FM 698 between US Highway 259 and FM 1638 (see attached map for affected area), the Texas Commission on Environmental Quality (TCEQ) has required the Central Heights Utilities public water system (PWS ID Number TX1740008) to notify all customers to boil their water prior to consumption (e.g., washing hands/face, brushing teeth, drinking, etc.). Children, seniors, and persons with weakened immune systems are particularly vulnerable to harmful bacteria, and all customers should follow these directions.
To ensure destruction of all harmful bacteria and other microbes, water for drinking, cooking, and ice making should be boiled and cooled prior to use for drinking water or human consumption purposes. The water should be brought to a vigorous rolling boil and then boiled for two minutes. In lieu of boiling, individuals may purchase bottled water or obtain water from some other suitable source for drinking water or human consumption purposes.
When it is no longer necessary to boil the water, Central Heights Utilities officials will notify customers that the water is safe for drinking or human consumption purposes. Once the boil water notice is no longer in effect, Central Heights Utilities will issue a notice to customers that rescinds the boil water notice in a manner similar to this notice.
Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.
If you have questions concerning this matter, you may contact Mr. Chris Key, P.E., Executive Manager, Utilities, Angelina & Neches River Authority at (936) 632-7795 or (800) 282-5634.
If you wish to contact TCEQ, you may call (512) 239-4691.
Boil-Water-Notice-to-CHU-Customers-Along-FM-698-2024-02-06Tuesday, February 6, 8:30 a.m.
Good morning Central Heights Water Customers:
This morning, a contractor, not associated with ANRA, hit the water line at the intersection of HWY 259 & FM 698.
The ANRA field operations crew is en route to assess the damage and begin the repair.
Until the repair is complete, some customers may experience low or no water pressure.
We do not yet know if a boil water notice will be required.
We will continue to keep customers updated as we find out more information.
We apologize for this inconvenience, but are committed to making the necessary repairs as quickly as possible.
If you have any questions, please do not hesitate to ask.