Boil Water Notice Rescinded for Prairie Grove UtilitiesDecember 28, 2022
Prairie Grove – Notice of Water Main Break and Boil Water Notice – Update #1March 27, 2023
Prairie Grove – Notice of Water Main Break and Boil Water Notice
Summary: A water main inside the Sherwood well property began leaking significantly sometime Sunday and we’ve had to turn the water off. In order to reduce inconveniences as much as we can, we’re going to turn it back on from 6 to 9 am before we dig it up to assess and repair. A boil water notice will be issued ASAP.
Full details: Around 9pm Sunday, our alarm system alerted us to low levels in the storage tanks at the Sherwood Forest well. A crew was sent to investigate, and they discovered the primary water main within the Sherwood Forest well property leaking significantly. Attempting a dig in the dark and without parts stores being open will likely just extended the outage rather than solving the problem so we’ve chosen to turn everything off for now to prevent it having a complete blowout before it can be repaired.
In order to minimize the inconvenience for you as much as we reasonably can, rather than starting a repair we can’t finish soon enough to be useful to you Monday morning, we’ll instead have someone on site at 6 am to turn everything back on so you all can hopefully have water to prepare for your day. From 6-9 the crew will watch the leak for signs of worsening. If it holds until 9am, we’ll wait until then to turn it back off and begin digging to assess and repair.
Because it will have been off all night, and will have to be off again during the repair, a boil water notice will be issued as soon as we reasonably can. Please treat it as though we’ve already issued the notice.
As always, we thank you for your patience and understanding, and we apologize for this inconvenience.
We’ll update you as soon as we know more.