On July 19, 2025, the Texas Commission on Environmental Quality (TCEQ) required the Prairie Grove Utilities public water system (PWS ID Number TX0030027) to issue a Boil Water Notice to inform customers, individuals, or employees that due to conditions which occurred recently in the public water system, the water from this public water system was required to be boiled prior to use for drinking water or human consumption purposes.
Prairie Grove Utilities has taken the necessary corrective actions to restore the quality of the water distributed by Prairie Grove Utilities used for drinking water or human consumption purposes and has provided TCEQ with laboratory test results that indicate that the water no longer requires boiling prior to use as of July 22, 2025.
If you have questions concerning this matter, you may contact Mr. Jeremiah Poling, Deputy General Manager, Angelina & Neches River Authority at (936) 632-7795 or (800) 282-5634.
If you wish to contact TCEQ, you may call (512) 239-4691.
Update 9pm:
Repairs to the power systems at the Nacogdoches Water Treatment plant have been completed and normal operation of the water system is underway. In order to refill the system’s reserve tanks, the City is asking everyone to continue conserving water overnight.
Unless something unexpected occurs, this will be the final update for this issue.
Thank you for your cooperation and water conservation efforts during this unexpected occurrence!
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original post:
Central Heights Utilities obtains its water from the City Of Nacogdoches. The city is asking that everyone make efforts to conserve water as much as possible due to a lightening strike at their water treatment plant the occurred last night. We apologize for any inconvenience this causes and thank you for your assistance and patience as the city makes necessary repairs. https://www.facebook.com/share/p/1HkKPZxy74/?mibextid=wwXIfr
Wednesday, January 22, 2025
12:30 p.m.
ATTN: Prairie Grove Utilities Customers
Local temperatures dipped into the low teens overnight last night. As a result, some customers plumbing froze and have now thawed out. As part of that process, it is highly likely that plumbing has burst.
We are seeing high water demands at the water treatment plant, presumably from broken customer-side plumbing. We encourage you to please inspect your plumbing for water leaks.
Thank you so much for your cooperation and if you need additional assistance, please contact us.
The following customer notice is required by the TCEQ as a result of the non-compliances associated with Disinfection Byproducts Monitoring. This customer notice has also been mailed directly to every active water customer of the utility.