Boil Water Notice Issued for Prairie Grove Utilities
Thursday, May 1, 2025
Due to low water pressures in the water distribution system, the Texas Commission on Environmental Quality (TCEQ) has required the Prairie Grove Utilities public water system (PWS ID Number TX0030027) to notify all customers to boil their water prior to consumption (e.g., washing hands/face, brushing teeth, drinking, etc.).
Children, seniors, and persons with weakened immune systems are particularly vulnerable to harmful bacteria, and all customers should follow these directions.
To ensure destruction of all harmful bacteria and other microbes, water for drinking, cooking, and ice making should be boiled and cooled prior to use for drinking water or human consumption purposes. The water should be brought to a vigorous rolling boil and then boiled for two minutes. In lieu of boiling, individuals may purchase bottled water or obtain water from some other suitable source for drinking water or human consumption purposes.
When it is no longer necessary to boil the water, Prairie Grove Utilities officials will notify customers that the water is safe for drinking or human consumption purposes. Once the boil water notice is no longer in effect, Prairie Grove Utilities will issue a notice to customers that rescinds the boil water notice in a manner similar to this notice.
Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.
If you have questions concerning this matter, you may contact Mr. Jeremiah Poling, Deputy General Manager, Angelina & Neches River Authority at (936) 632-7795 or (800) 282-5634. If you wish to contact TCEQ, you may call (512) 239-4691.
The following customer notice is required by the TCEQ as a result of the non-compliances associated with Drinking Water Treatment Technique Violations. This customer notice has also been mailed directly to every active water customer of the utility.
Planned Maintenance & Temporary Water Outage
A planned maintenance event to install a valve on HWY 259, south of CR 807 will take place later today. There will be a short period of time where water service will be unavailable. It is anticipated that this planned maintenance will take place between 11:00 a.m. and 2:00 p.m. with the water outage lasting less than an hour. This only affect Central Heights Utilities customer south of the elevated storage tank on CR 807. A Boil Water Notice will NOT be required. Thank you for your patience and if you have any questions or concerns, please do not hesitate to contact us at 936-632-7795.
The following customer notice is required by the TCEQ as a result of the non-compliances associated with Disinfection Byproducts Monitoring. This customer notice has also been mailed directly to every active water customer of the utility.
Wednesday, January 22, 2025
12:30 p.m.
ATTN: Prairie Grove Utilities Customers
Local temperatures dipped into the low teens overnight last night. As a result, some customers plumbing froze and have now thawed out. As part of that process, it is highly likely that plumbing has burst.
We are seeing high water demands at the water treatment plant, presumably from broken customer-side plumbing. We encourage you to please inspect your plumbing for water leaks.
Thank you so much for your cooperation and if you need additional assistance, please contact us.
The following customer notice is required by the TCEQ as a result of the non-compliances associated with Disinfection Byproducts Monitoring. This customer notice has also been mailed directly to every active water customer of the utility.
The Sunset Advisory Commission has been reviewing the mission and performance of the Angelina & Neches River Authority of Texas (ANRA) and welcomes public comments on ideas to improve its operations and services. The Texas Sunset Act requires the Sunset Commission to periodically review ANRA and recommend whether to change state law to improve the authority’s efficiency and effectiveness. The Legislature ultimately will decide whether to adopt Sunset’s statutory recommendations. The Sunset Commission also may adopt management directives for ANRA that do not require statutory change.
The Sunset process has three stages. First, Sunset staff will evaluate ANRA, seek public input, and issue a report recommending solutions to problems found. Second, the Sunset Commission will hold two public meetings: a hearing on the staff report and the authority, and a decision meeting to adopt recommendations to the Legislature based on the report and public comments. Third, the Legislature will convene in January 2025 and will consider Sunset’s statutory recommendations in a Sunset bill for ANRA.
The Sunset Staff Report may be viewed or downloaded below, but if a member of the public would like to make public comment in response to the Sunset Staff Report, please visit https://www.sunset.texas.gov/reviews-and-reports/agencies/angelina-and-neches-river-authority.
On Thursday, November 7, ANRA crews will repair a water leak at the corner of Buttermilk Road and FM 1818.
Customers may experience reduced water pressure while the repair is being made.
A boil water notice is not expected to be issued.
Wednesday, October 30
9:00 a.m.
ANRA crews are currently out working on repairs to five water system leaks on Silva Road, Fern Street, FM 1818, and Buttermilk Road this morning.
We do not anticipate much, if any, interruption in water service, and we also do not expect to have to issue a boil water notice. However, please check for updates on this website, the Prairie Grove Water Customers Facebook page, and through ANRA’s text notification system.
Repairs are expected to be completed today. If you have any questions or concerns, please don’t hesitate to contact us at utilities@anra.org or 936-632-7795. Thank you!
The following customer notice is required by the TCEQ as a result of the non-compliances associated with Disinfection Byproducts Monitoring. This customer notice has also been mailed directly to every active water customer of the utility.