Woodlawn Water Utilities – Repairs & Upgrades
March 27, 2026
Re: Improvements to the water system
Dear Woodlawn Water Customer:
The Angelina & Neches River Authority (Authority) is reaching out to keep you informed about important infrastructure improvements that are being made to the water that are designed to enhance the reliability and quality of your utility service.
Completed Improvements
Since the transfer of the water system on September 1, 2025, the Authority has installed electronic monitoring systems on water plant #1 and water plant #2 that gives us the ability to remotely monitor water plant operations as well as changes in the system on an ongoing basis. These electronic monitoring systems allow us to be proactive in solving potential problems and outages before they happen.
In addition to the monitoring systems, the Authority has located, repaired or replaced several isolation valves and flush valves in the distribution system. These additional valves will reduce the number of customers affected by water service interruptions moving forward when repairs are needed. A section of water line and valves were replaced in Lancewood Circle at the site where numerous leaks have occurred in recent years.
As required by the Texas Commission on Environmental Quality, the Authority plugged and capped the water wells located at water plant #1 and water plant #2. These wells were inoperable for several years and were deemed to be unsalvageable by a licensed well driller.
Upcoming Improvements
As we continue to work through the list of capital repairs and infrastructure upgrades identified following consolidation of the water system into the Authority, you will notice our crews and contractor making point repairs throughout the water system over the next weeks and months. They include additional isolation valve installations, replacement of select water line segments, water meter relocations, and removal of unnecessary components. These upgrades are designed to make the water system more reliable and efficient.
During this time, you may notice construction crews, equipment, and occasional temporary disruptions such as low water pressure or brief service interruptions. We are working to minimize any inconvenience and will communicate in advance if outages are required.
We appreciate your patience and understanding as we invest in improvements that benefit your service today and in the future. If you have any questions, please contact us at (936) 632-7795 or utilities@anra.org.
On January 25, 2026, the Texas Commission on Environmental Quality (TCEQ) required the Central Heights Utilities public water system (PWS ID Number TX1740008) to issue a Boil Water Notice to inform customers, individuals, or employees that due to conditions which occurred recently in the public water system, the water from this public water system was required to be boiled prior to use for drinking water or human consumption purposes.
Central Heights Utilities has taken the necessary corrective actions to restore the quality of the water distributed by Central Heights Utilities used for drinking water or human consumption purposes and has provided TCEQ with laboratory test results that indicate that the water no longer requires boiling prior to use as of January 28, 2026.
If you have questions concerning this matter, you may contact Mr. Jeremiah Poling, Deputy General Manager, Angelina & Neches River Authority at (936) 632-7795 or (800) 282-5634.
If you wish to contact TCEQ, you may call (512) 239-4691.
To: Central Heights Utilities Customers (Public Water System ID # TX1740008)
Subject: BOIL WATER NOTIFICATION
Due to low water pressure caused by the winter storm interrupting electricity, the Texas Commission on Environmental Quality (TCEQ) has required the Central Heights Utilities public water system (PWS ID Number TX1740008) to notify all customers to boil their water prior to consumption (e.g., washing hands/face, brushing teeth, drinking, etc.). Children, seniors, and persons with weakened immune systems are particularly vulnerable to harmful bacteria, and all customers should follow these directions.
Due to a water main break, the Texas Commission on Environmental Quality (TCEQ) has required the Central Heights Utilities public water system (PWS ID Number TX1740008) to notify all customers to boil their water prior to consumption (e.g., washing hands/face, brushing teeth, drinking, etc.). Children, seniors, and persons with weakened immune systems are particularly vulnerable to harmful bacteria, and all customers should follow these directions.
To ensure destruction of all harmful bacteria and other microbes, water for drinking, cooking, and ice making should be boiled and cooled prior to use for drinking water or human consumption purposes. The water should be brought to a vigorous rolling boil and then boiled for two minutes. In lieu of boiling, individuals may purchase bottled water or obtain water from some other suitable source for drinking water or human consumption purposes.
When it is no longer necessary to boil the water, Central Heights Utilities officials will notify customers that the water is safe for drinking or human consumption purposes. Once the boil water notice is no longer in effect, Central Heights Utilities will issue a notice to customers that rescinds the boil water notice in a manner similar to this notice.
Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.
If you have questions concerning this matter, you may contact Mr. Jeremiah Poling, Deputy General Manager, Angelina & Neches River Authority at (936) 632-7795 or (800) 282-5634.
If you wish to contact TCEQ, you may call (512) 239-4691.
Tuesday, January 20, 2026.
ANRA crews have been notified about a water leak on CC Road. Customers on CC Road and the end of FM 1818 should expect low water pressure this afternoon as crews make this repair. We expect to be finished making the repair by 5:00 p.m.
We do not anticipate having to issue a Boil Water Notice. If you have any questions, please contact us at 936-632-7795. Thank you!
The following customer notice is required by the TCEQ as a result of the non-compliances associated with Disinfection Byproducts Monitoring. This customer notice has also been mailed directly to every active water customer of the utility.
TTHM-Mandatory-Language-2025-12-26Monday, December 22, 2025
12:45 p.m.
ANRA field operations staff are conducting a major leak repair on Lancewood Circle. Woodlawn Utilities customers may experience periods of low pressure while the repair is being made.
Because of the size of the leak, it is possible that we will have to shut off the water to part of the system this afternoon while the repair is being made.
We will keep you posted. We apologize for any inconvenience this may cause and appreciate your understanding and patience.
On Oct 03, 2025, the Texas Commission on Environmental Quality (TCEQ) required the Prairie Grove Utilities public water system (PWS ID Number TX0030027) to issue a Boil Water Notice to inform customers, individuals, or employees that due to conditions which occurred recently in the public water system, the water from this public water system was required to be boiled prior to use for drinking water or human consumption purposes.
Prairie Grove Utilities has taken the necessary corrective actions to restore the quality of the water distributed by Prairie Grove Utilities used for drinking water or human consumption purposes and has provided TCEQ with laboratory test results that indicate that the water no longer requires boiling prior to use as of Oct 07, 2025.
If you have questions concerning this matter, you may contact Mr. Jeremiah Poling, Deputy General Manager, Angelina & Neches River Authority at (936) 632-7795 or (800) 282-5634.
If you wish to contact TCEQ, you may call (512) 239-4691.
On Oct 3, 2025, the Texas Commission on Environmental Quality (TCEQ) required the Central Heights Utilities public water system (PWS ID Number TX1740008) to issue a Boil Water Notice to inform customers, individuals, or employees that due to conditions which occurred recently in the public water system, the water from this public water system was required to be boiled prior to use for drinking water or human consumption purposes.
Central Heights Utilities has taken the necessary corrective actions to restore the quality of the water distributed by Central Heights Utilities used for drinking water or human consumption purposes and has provided TCEQ with laboratory test results that indicate that the water no longer requires boiling prior to use as of Oct 7, 2025.
If you have questions concerning this matter, you may contact Mr. Jeremiah Poling, Deputy General Manager, Angelina & Neches River Authority at (936) 632-7795 or (800) 282-5634.
If you wish to contact TCEQ, you may call (512) 239-4691.
BWN-Rescinded-to-CHU-Customers-2025-10-07WATER LEAK & BOIL WATER ADVISORY
Friday, October 3
7:00 p.m.
Attention Central Heights Utilities:
Due to a contractor hitting one of our water lines, there is a major active water leak. ANRA crews are en route to make the repair. The affected area is FM 698 from Highway 259 West to the end of the system. Customers within the affected area should expect a water outage for the next few hours and then a Boil Water Advisory will be in place once service is restored.
We apologize for this inconvenience. Please see the notice below.
Due to a water main break, the Texas Commission on Environmental Quality (TCEQ) has required the Central Heights Utilities public water system (PWS ID Number TX1740008) to notify all customers to boil their water prior to consumption (e.g., washing hands/face, brushing teeth, drinking, etc.). Children, seniors, and persons with weakened immune systems are particularly vulnerable to harmful bacteria, and all customers should follow these directions.
To ensure destruction of all harmful bacteria and other microbes, water for drinking, cooking, and ice making should be boiled and cooled prior to use for drinking water or human consumption purposes. The water should be brought to a vigorous rolling boil and then boiled for two minutes. In lieu of boiling, individuals may purchase bottled water or obtain water from some other suitable source for drinking water or human consumption purposes.
When it is no longer necessary to boil the water, Central Heights Utilities officials will notify customers that the water is safe for drinking or human consumption purposes. Once the boil water notice is no longer in effect, Central Heights Utilities will issue a notice to customers that rescinds the boil water notice in a manner similar to this notice.
Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.
If you have questions concerning this matter, you may contact Mr. Jeremiah Poling, Deputy General Manager, Angelina & Neches River Authority at (936) 632-7795 or (800) 282-5634.
If you wish to contact TCEQ, you may call (512) 239-4691.
WATER LEAK UPDATE & BOIL WATER NOTICE ISSUED
7:00 p.m.
Attention Prairie Grove Customers:
Unfortunately, out of an abundance of caution, we are going to have to issue a Boil Water Notice throughout the weekend. We anticipate the repairs to be completed soon and you should start seeing water pressure resume.
Please see the official notice below.
Due to a water main break, the Texas Commission on Environmental Quality (TCEQ) has required the Prairie Grove Utilities public water system (PWS ID Number TX0030027) to notify all customers to boil their water prior to consumption (e.g., washing hands/face, brushing teeth, drinking, etc.). Children, seniors, and persons with weakened immune systems are particularly vulnerable to harmful bacteria, and all customers should follow these directions.
To ensure destruction of all harmful bacteria and other microbes, water for drinking, cooking, and ice making should be boiled and cooled prior to use for drinking water or human consumption purposes. The water should be brought to a vigorous rolling boil and then boiled for two minutes. In lieu of boiling, individuals may purchase bottled water or obtain water from some other suitable source for drinking water or human consumption purposes.
When it is no longer necessary to boil the water, Prairie Grove Utilities officials will notify customers that the water is safe for drinking or human consumption purposes. Once the boil water notice is no longer in effect, Prairie Grove Utilities will issue a notice to customers that rescinds the boil water notice in a manner similar to this notice.
Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.
If you have questions concerning this matter, you may contact Mr. Jeremiah Poling, Deputy General Manager, Angelina & Neches River Authority at (936) 632-7795 or (800) 282-5634.
If you wish to contact TCEQ, you may call (512) 239-4691.
