On July 19, 2025, the Texas Commission on Environmental Quality (TCEQ) required the Prairie Grove Utilities public water system (PWS ID Number TX0030027) to issue a Boil Water Notice to inform customers, individuals, or employees that due to conditions which occurred recently in the public water system, the water from this public water system was required to be boiled prior to use for drinking water or human consumption purposes.
Prairie Grove Utilities has taken the necessary corrective actions to restore the quality of the water distributed by Prairie Grove Utilities used for drinking water or human consumption purposes and has provided TCEQ with laboratory test results that indicate that the water no longer requires boiling prior to use as of July 22, 2025.
If you have questions concerning this matter, you may contact Mr. Jeremiah Poling, Deputy General Manager, Angelina & Neches River Authority at (936) 632-7795 or (800) 282-5634.
If you wish to contact TCEQ, you may call (512) 239-4691.
Boil Water Notice Issued for Prairie Grove Utilities
Saturday, July 19, 2025
Due to low water pressures in the water distribution system, the Texas Commission on Environmental Quality (TCEQ) has required the Prairie Grove Utilities public water system (PWS ID Number TX0030027) to notify all customers to boil their water prior to consumption (e.g., washing hands/face, brushing teeth, drinking, etc.).
Children, seniors, and persons with weakened immune systems are particularly vulnerable to harmful bacteria, and all customers should follow these directions.
To ensure destruction of all harmful bacteria and other microbes, water for drinking, cooking, and ice making should be boiled and cooled prior to use for drinking water or human consumption purposes. The water should be brought to a vigorous rolling boil and then boiled for two minutes. In lieu of boiling, individuals may purchase bottled water or obtain water from some other suitable source for drinking water or human consumption purposes.
When it is no longer necessary to boil the water, Prairie Grove Utilities officials will notify customers that the water is safe for drinking or human consumption purposes. Once the boil water notice is no longer in effect, Prairie Grove Utilities will issue a notice to customers that rescinds the boil water notice in a manner similar to this notice.
Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.
If you have questions concerning this matter, you may contact Mr. Jeremiah Poling, Deputy General Manager, Angelina & Neches River Authority at (936) 632-7795 or (800) 282-5634. If you wish to contact TCEQ, you may call (512) 239-4691.
Update 9pm:
Repairs to the power systems at the Nacogdoches Water Treatment plant have been completed and normal operation of the water system is underway. In order to refill the system’s reserve tanks, the City is asking everyone to continue conserving water overnight.
Unless something unexpected occurs, this will be the final update for this issue.
Thank you for your cooperation and water conservation efforts during this unexpected occurrence!
https://www.facebook.com/share/p/1CTeV67JY6/?mibextid=wwXIfr
original post:
Central Heights Utilities obtains its water from the City Of Nacogdoches. The city is asking that everyone make efforts to conserve water as much as possible due to a lightening strike at their water treatment plant the occurred last night. We apologize for any inconvenience this causes and thank you for your assistance and patience as the city makes necessary repairs. https://www.facebook.com/share/p/1HkKPZxy74/?mibextid=wwXIfr
Boil Water Notice Rescinded for Prairie Grove Utilities
Friday, May 2, 2025
On May 1, 2025, the Texas Commission on Environmental Quality (TCEQ) required the Prairie Grove Utilities public water system (PWS ID Number TX0030027) to issue a Boil Water Notice to inform customers, individuals, or employees that due to conditions which occurred recently in the public water system, the water from this public water system was required to be boiled prior to use for drinking water or human consumption purposes.
Prairie Grove Utilities has taken the necessary corrective actions to restore the quality of the water distributed by Prairie Grove Utilities used for drinking water or human consumption purposes and has provided TCEQ with laboratory test results that indicate that the water no longer requires boiling prior to use as of May 2, 2025.
If you have questions concerning this matter, you may contact Mr. Jeremiah Poling, Deputy General Manager, Angelina & Neches River Authority at (936) 632-7795 or (800) 282-5634.
If you wish to contact TCEQ, you may call (512) 239-4691.
Boil Water Notice Issued for Prairie Grove Utilities
Thursday, May 1, 2025
Due to low water pressures in the water distribution system, the Texas Commission on Environmental Quality (TCEQ) has required the Prairie Grove Utilities public water system (PWS ID Number TX0030027) to notify all customers to boil their water prior to consumption (e.g., washing hands/face, brushing teeth, drinking, etc.).
Children, seniors, and persons with weakened immune systems are particularly vulnerable to harmful bacteria, and all customers should follow these directions.
To ensure destruction of all harmful bacteria and other microbes, water for drinking, cooking, and ice making should be boiled and cooled prior to use for drinking water or human consumption purposes. The water should be brought to a vigorous rolling boil and then boiled for two minutes. In lieu of boiling, individuals may purchase bottled water or obtain water from some other suitable source for drinking water or human consumption purposes.
When it is no longer necessary to boil the water, Prairie Grove Utilities officials will notify customers that the water is safe for drinking or human consumption purposes. Once the boil water notice is no longer in effect, Prairie Grove Utilities will issue a notice to customers that rescinds the boil water notice in a manner similar to this notice.
Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.
If you have questions concerning this matter, you may contact Mr. Jeremiah Poling, Deputy General Manager, Angelina & Neches River Authority at (936) 632-7795 or (800) 282-5634. If you wish to contact TCEQ, you may call (512) 239-4691.
The following customer notice is required by the TCEQ as a result of the non-compliances associated with Drinking Water Treatment Technique Violations. This customer notice has also been mailed directly to every active water customer of the utility.
Planned Maintenance & Temporary Water Outage
A planned maintenance event to install a valve on HWY 259, south of CR 807 will take place later today. There will be a short period of time where water service will be unavailable. It is anticipated that this planned maintenance will take place between 11:00 a.m. and 2:00 p.m. with the water outage lasting less than an hour. This only affect Central Heights Utilities customer south of the elevated storage tank on CR 807. A Boil Water Notice will NOT be required. Thank you for your patience and if you have any questions or concerns, please do not hesitate to contact us at 936-632-7795.
The following customer notice is required by the TCEQ as a result of the non-compliances associated with Disinfection Byproducts Monitoring. This customer notice has also been mailed directly to every active water customer of the utility.
Wednesday, January 22, 2025
12:30 p.m.
ATTN: Prairie Grove Utilities Customers
Local temperatures dipped into the low teens overnight last night. As a result, some customers plumbing froze and have now thawed out. As part of that process, it is highly likely that plumbing has burst.
We are seeing high water demands at the water treatment plant, presumably from broken customer-side plumbing. We encourage you to please inspect your plumbing for water leaks.
Thank you so much for your cooperation and if you need additional assistance, please contact us.
The following customer notice is required by the TCEQ as a result of the non-compliances associated with Disinfection Byproducts Monitoring. This customer notice has also been mailed directly to every active water customer of the utility.