PGU Winter Weather Water System Leak

Tuesday, January 16, 2024 @ 9:30 p.m.

It has just come to our attention that there is a major water leak within the Prairie Grove Water System, due to the continued freezing weather conditions.

Because of the extent of this leak and out of an abundance of caution regarding the safety of our employees in these conditions, for tonight, in order to preserve the water treatment plant, we are going to significantly restrict the flow of water through the system, meaning that many customers will experience low to no water pressure.

We will have field operations crews en route to Prairie Grove first thing in the morning to further assess the situation and begin making repairs. We apologize for this inconvenience. Please do not hesitate to contact us if you have any questions.

We will continue to keep you updated via social media, the text notification system, and this website.