October 7, 2025

Boil Water Notice Rescinded for Prairie Grove Utilities

On Oct 03, 2025, the Texas Commission on Environmental Quality (TCEQ) required the Prairie Grove Utilities public water system (PWS ID Number TX0030027) to issue a Boil Water Notice to inform customers, individuals, or employees that due to conditions which occurred recently in the public water system, the water from this public water system was required to be boiled prior to use for drinking water or human consumption purposes.

Prairie Grove Utilities has taken the necessary corrective actions to restore the quality of the water distributed by Prairie Grove Utilities used for drinking water or human consumption purposes and has provided TCEQ with laboratory test results that indicate that the water no longer requires boiling prior to use as of Oct 07, 2025.

If you have questions concerning this matter, you may contact Mr. Jeremiah Poling, Deputy General Manager, Angelina & Neches River Authority at (936) 632-7795 or (800) 282-5634.
If you wish to contact TCEQ, you may call (512) 239-4691.

Boil-Water-Notice-Rescinded-to-All-PGU-Customers-2025-10-07

October 7, 2025

BOIL WATER NOTICE RESCINDED for Central Heights Water Customers

On Oct 3, 2025, the Texas Commission on Environmental Quality (TCEQ) required the Central Heights Utilities public water system (PWS ID Number TX1740008) to issue a Boil Water Notice to inform customers, individuals, or employees that due to conditions which occurred recently in the public water system, the water from this public water system was required to be boiled prior to use for drinking water or human consumption purposes.

Central Heights Utilities has taken the necessary corrective actions to restore the quality of the water distributed by Central Heights Utilities used for drinking water or human consumption purposes and has provided TCEQ with laboratory test results that indicate that the water no longer requires boiling prior to use as of Oct 7, 2025.

If you have questions concerning this matter, you may contact Mr. Jeremiah Poling, Deputy General Manager, Angelina & Neches River Authority at (936) 632-7795 or (800) 282-5634.

If you wish to contact TCEQ, you may call (512) 239-4691.

BWN-Rescinded-to-CHU-Customers-2025-10-07

October 3, 2025

BOIL WATER NOTICE ISSUED for Central Heights Water Customers

October 3, 2025

Due to a water main break, the Texas Commission on Environmental Quality (TCEQ) has required the Central Heights Utilities public water system (PWS ID Number TX1740008) to notify all customers to boil their water prior to consumption (e.g., washing hands/face, brushing teeth, drinking, etc.). Children, seniors, and persons with weakened immune systems are particularly vulnerable to harmful bacteria, and all customers should follow these directions.

To ensure destruction of all harmful bacteria and other microbes, water for drinking, cooking, and ice making should be boiled and cooled prior to use for drinking water or human consumption purposes. The water should be brought to a vigorous rolling boil and then boiled for two minutes. In lieu of boiling, individuals may purchase bottled water or obtain water from some other suitable source for drinking water or human consumption purposes.

When it is no longer necessary to boil the water, Central Heights Utilities officials will notify customers that the water is safe for drinking or human consumption purposes. Once the boil water notice is no longer in effect, Central Heights Utilities will issue a notice to customers that rescinds the boil water notice in a manner similar to this notice.

Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.

If you have questions concerning this matter, you may contact Mr. Jeremiah Poling, Deputy General Manager, Angelina & Neches River Authority at (936) 632-7795 or (800) 282-5634.

If you wish to contact TCEQ, you may call (512) 239-4691.

Boil-Water-Notice-to-All-CHU-Customers-2025-10-03

October 3, 2025

Boil Water Notice Issued for Prairie Grove Utilities

Boil Water Notice Issued for Prairie Grove Utilities

Friday, Oct 03, 2025

Due to a water main break, the Texas Commission on Environmental Quality (TCEQ) has required the Prairie Grove Utilities public water system (PWS ID Number TX0030027) to notify all customers to boil their water prior to consumption (e.g., washing hands/face, brushing teeth, drinking, etc.).

Children, seniors, and persons with weakened immune systems are particularly vulnerable to harmful bacteria, and all customers should follow these directions.
To ensure destruction of all harmful bacteria and other microbes, water for drinking, cooking, and ice making should be boiled and cooled prior to use for drinking water or human consumption purposes. The water should be brought to a vigorous rolling boil and then boiled for two minutes. In lieu of boiling, individuals may purchase bottled water or obtain water from some other suitable source for drinking water or human consumption purposes.

When it is no longer necessary to boil the water, Prairie Grove Utilities officials will notify customers that the water is safe for drinking or human consumption purposes. Once the boil water notice is no longer in effect, Prairie Grove Utilities will issue a notice to customers that rescinds the boil water notice in a manner similar to this notice.

Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.

If you have questions concerning this matter, you may contact Mr. Jeremiah Poling, Deputy General Manager, Angelina & Neches River Authority at (936) 632-7795 or (800) 282-5634. If you wish to contact TCEQ, you may call (512) 239-4691.

August 1, 2025

Updated 2024 Consumer Confidence Report Available

An update to the Central Heights Utilities 2024 Consumer Confidence report is now available. This update adds language to page 5 of the report to encourage sharing the report with all consumers of water from the system. The updated language is as follows: “Please share this information with all other people who drink this water, especially those who may not have received this notice directly (i.e., people in apartments, nursing homes, schools, and businesses).  You can do this by posting this notice in a public place or distributing copies by hand or mail.

2024 Consumer Confidence report with the updated language follows:

July 19, 2025

Boil Water Notice Issued for Prairie Grove Utilities

Boil Water Notice Issued for Prairie Grove Utilities

Saturday, July 19, 2025

Due to low water pressures in the water distribution system, the Texas Commission on Environmental Quality (TCEQ) has required the Prairie Grove Utilities public water system (PWS ID Number TX0030027) to notify all customers to boil their water prior to consumption (e.g., washing hands/face, brushing teeth, drinking, etc.).

Children, seniors, and persons with weakened immune systems are particularly vulnerable to harmful bacteria, and all customers should follow these directions.
To ensure destruction of all harmful bacteria and other microbes, water for drinking, cooking, and ice making should be boiled and cooled prior to use for drinking water or human consumption purposes. The water should be brought to a vigorous rolling boil and then boiled for two minutes. In lieu of boiling, individuals may purchase bottled water or obtain water from some other suitable source for drinking water or human consumption purposes.

When it is no longer necessary to boil the water, Prairie Grove Utilities officials will notify customers that the water is safe for drinking or human consumption purposes. Once the boil water notice is no longer in effect, Prairie Grove Utilities will issue a notice to customers that rescinds the boil water notice in a manner similar to this notice.

Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.

If you have questions concerning this matter, you may contact Mr. Jeremiah Poling, Deputy General Manager, Angelina & Neches River Authority at (936) 632-7795 or (800) 282-5634. If you wish to contact TCEQ, you may call (512) 239-4691.

June 28, 2025

Water Conservation Request for Central Heights

Update 9pm:

Repairs to the power systems at the Nacogdoches Water Treatment plant have been completed and normal operation of the water system is underway. In order to refill the system’s reserve tanks, the City is asking everyone to continue conserving water overnight.

Unless something unexpected occurs, this will be the final update for this issue.

Thank you for your cooperation and water conservation efforts during this unexpected occurrence!

https://www.facebook.com/share/p/1CTeV67JY6/?mibextid=wwXIfr


original post:

Central Heights Utilities obtains its water from the City Of Nacogdoches. The city is asking that everyone make efforts to conserve water as much as possible due to a lightening strike at their water treatment plant the occurred last night. We apologize for any inconvenience this causes and thank you for your assistance and patience as the city makes necessary repairs. https://www.facebook.com/share/p/1HkKPZxy74/?mibextid=wwXIfr




June 25, 2025

Notice of Non-Compliance with TCEQ Requirements – Prairie Grove Utilities

The following customer notice is required by the TCEQ as a result of the non-compliances associated with Disinfection Byproducts Monitoring. This customer notice has also been mailed directly to every active water customer of the utility. 

April 14, 2025

Notice of Non-Compliance with TCEQ Requirements – Prairie Grove Utilities

The following customer notice is required by the TCEQ as a result of the non-compliances associated with Disinfection Byproducts Monitoring. This customer notice has also been mailed directly to every active water customer of the utility. 

November 27, 2024

Notice of Non-Compliance with TCEQ Requirements – Prairie Grove Utilities

The following customer notice is required by the TCEQ as a result of the non-compliances associated with Disinfection Byproducts Monitoring. This customer notice has also been mailed directly to every active water customer of the utility.